Relief Ninja

Effective Date: May 11, 2025

At ReliefNinja.net, we are committed to safeguarding your privacy, particularly when it comes to your mobile data and communications. This Mobile Privacy Policy outlines how we collect, use, protect, and manage your mobile-related information when you engage with our services, including SMS text updates related to stimulus aid relief programs and financial assistance. Please read this policy carefully to understand your rights and our practices.

1. Scope of Mobile Privacy Policy

This Mobile Privacy Policy specifically governs the use of your mobile data when you interact with ReliefNinja.net through mobile platforms, including SMS text messages, mobile applications, and mobile web access. It operates alongside our general Privacy Policy, providing additional details tailored to the unique aspects of mobile interactions.

2. Mobile Information Collected

We may collect certain mobile-specific data, such as your mobile phone number, device type, mobile carrier, and opt-in status when you subscribe to receive updates or notifications via text message. Additionally, we may collect data related to your interaction with mobile communications, such as delivery confirmations, read receipts, or response actions.
No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to anyone other than ReliefNinja.net.

3. How Mobile Information Is Collected

We gather mobile information when you voluntarily provide your number through online sign-up forms, participate in SMS-based campaigns, or engage with mobile features on our site. Automatic data, such as carrier details or device identifiers, may also be collected when you interact with our mobile messages, but this is strictly used for technical and service improvement purposes.

4. Use of Mobile Information

We use your mobile data solely to provide the services you requested — including sending stimulus aid program updates, reminders, and urgent notifications. Your mobile number will never be used for unsolicited marketing, nor will it be sold, rented, or shared with unaffiliated third parties. We may also use this information to troubleshoot delivery issues, ensure message accuracy, and improve the quality of our mobile communications.

5. Consent and Mobile Opt-In

By submitting your mobile number and opting into ReliefNinja.net’s text message services, you consent to receive communications as described in this policy. You have complete control over your participation and can withdraw your consent at any time by following the opt-out instructions provided in each message. We respect your choice and make opt-out processes clear, accessible, and immediate.

6. Message Content and Frequency

We are committed to responsible mobile communication practices. Our program limits messages to a maximum of 5 messages per month to avoid overcommunication. The messages may include service updates, informational alerts, or time-sensitive notifications regarding stimulus relief programs and financial assistance. Message and data rates may apply, depending on your carrier plan.

7. Opt-Out Instructions

You can opt out of mobile communications at any time by texting any of the following keywords: STOP, QUIT, END, CANCEL, or UNSUBSCRIBE. Once your opt-out request is processed, you will no longer receive messages from us, and we will promptly update our records to reflect your preferences.

8. Support and Assistance

If you require assistance regarding mobile communications, you can reply with the keyword HELP for automated help instructions. For additional support, you can always reach out by emailing us at info@ReliefNinja.net or calling (844) 326-3280, where a representative will assist you with any mobile service questions or concerns.

9. Security of Mobile Information

We apply robust security measures to protect your mobile data from unauthorized access, disclosure, or misuse. Access to your mobile information is strictly limited to authorized personnel, and we employ encryption, secure databases, and access controls to maintain the confidentiality and integrity of your mobile data.

10. Retention and Deletion of Mobile Data

We retain your mobile information only as long as necessary to fulfill the services you requested or as required by law. Once you opt out or your mobile data is no longer needed, we securely delete or anonymize it to ensure it cannot be used or reconstructed for any unauthorized purpose.

11. Children’s Mobile Privacy

ReliefNinja.net’s mobile services are not intended for children under the age of 13. We do not knowingly collect mobile numbers or other information from children. If we learn that a minor has provided us with mobile data without parental consent, we will take immediate steps to delete this information. Parents or guardians are encouraged to contact us if they suspect their child has interacted with our services.

12. Modifications to the Mobile Privacy Policy

We may update or modify this Mobile Privacy Policy periodically to reflect changes in technology, legal requirements, or our business practices. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your mobile information.

Contact Information

If you have any questions, concerns, or requests regarding this Mobile Privacy Policy or your mobile data, please contact us:

📧 Email: info@ReliefNinja.net
📞 Phone Number: (844) 326-3280